Location-aware routing
Calls and chats route by clinic, provider, service line, urgency and language.
For clinic groups
One AI front desk across every location, with local context intact.
Prescr centralizes answering, routing, reminders and documentation visibility across sites, while each clinic keeps its schedule, services and escalation rules.
Group operations
Standardize the patient front door.
Roll-up visibility
See missed-call recovery, bookings, reminders, follow-ups and note status by location.
Governance controls
BAA/DPA support, RBAC, audit logs, data-residency options and subprocessor review for procurement.
Deployment pattern
Start with one line, expand by site.
Groups can pilot one location or service line, then scale templates, call flows, note patterns and reporting across the network.
Site-specific calendars
Each location keeps its calendar and availability rules.
Shared quality view
Operations can compare response time, booking outcomes and documentation completion.
North31 calls handled · 18 booked · 4 escalated
WestAfter-hours agent active · 7 bookings
Central12 notes awaiting clinician review
Model the network impact.
Bring call volume by location and we will map recovered bookings, staffing pressure and note throughput.